This warranty covers the hardware only. The warranty is classed as a RETURN TO BASE warranty.
What this means is it is if your item becomes faulty in the timeline you can return it to us at your cost (in some cases we pick it up free of charge), We will repair or replace the item for you and then return the item back to you at our cost. The warranty is a Hardware only warranty and covers all hardware related issues that in the unlikely event you may encounter. The warranty does not cover software related issues, Accidental Damage, Faults caused by changing hardware, and does not cover the battery.
In the unlikely event you have a issue with your item in the first 14 days such as you have a hardware related issue with your item we will collect your item at our expense and repair, replace or refund the item.
After 14 days the customer must return the item to us and we will not accept refunds. After 14 days we will only repair or replace your item and it is the responsibility of the customer to return the item to us as part of your 90-days RTB warranty.
We expect all laptop batteries to last for 1 hour minimum when you receive you item.
We test all items extensively before we ship them to you but batteries are classed as a consumable are they naturally degrade.
For this reason batteries are not covered as part of the 90 days RTB Warranty.
However if when you first receive your item if in the unlikely event you have a issue with your battery , if you contact us within 14 days of your purchase we will send you a replacement battery!